Accessibility Statement

hocolo is committed to making its website and digital services accessible to as many people as possible, including people with disabilities. We are working to provide a clear, readable, keyboard-friendly, and screen-reader-friendly experience in both English and Hebrew.

1. Accessibility standard

We aim to follow the principles of WCAG 2.1 Level AA and the accessibility requirements commonly applied to Israeli websites, including Israeli Standard 5568 where applicable. Accessibility work is ongoing and may improve over time.

2. Accessibility features on this site

• Semantic page structure using headings, landmarks, links, buttons, lists, and articles.
• Support for English and Hebrew, including right-to-left layout in Hebrew.
• Keyboard-accessible navigation, language switcher, footer links, and FAQ controls.
• Visible focus styles for important interactive elements.
• Responsive layouts designed to work on mobile, tablet, and desktop screens.
• Text contrast and spacing designed for readability on the hocolo color palette.
• Reduced-motion support for users who prefer less animation.

3. Areas still being improved

Some website, dashboard, or customer-app screens may still require additional accessibility review, testing with assistive technologies, form-label improvements, ARIA adjustments, or keyboard-flow refinements. We treat accessibility feedback as product feedback and will prioritize fixes that block access to core flows.

4. Third-party services

Some links or workflows may open third-party services such as WhatsApp, Instagram, email clients, authentication providers, or hosting/security tools. Accessibility of those external services is controlled by the relevant third party.

5. Accessibility contact

If you find an accessibility issue, need help using the website, or need information in another format, please contact us:

• Email: hocolo@hocolo.com
• WhatsApp: +972 52-300-1384

Please include the page URL, a short description of the issue, the device/browser you used, and any assistive technology involved. We will do our best to respond within a reasonable time.

6. Updates

This Accessibility Statement may be updated as hocolo improves its website, customer app, dashboard, and accessibility practices.